Sunday, September 24, 2017
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Policy Service Carrier Contact Information
 
Please use the contact information below for customer service on life insurance policies written through LIS:
 
 

P.O. Box 4373
Houston, TX 77210-4373
Policy owner/holder call center: (800)231-3655
Producer Call Center: (877) 200-0220 or (888) 889-0910
Fax: (713) 831-3028
www.aiglifebrokerage.com

Payment Processing Center
P.O. Box 0798
Carol Stream, IL 60132
(877)200-0220

 

10840 Ballantyne Commons Parkway
Charlotte, NC 28277
(800) 777-6510
Fax: (704) 540-9714
www.axa-equitable.com

 

P.O. Box 85056
Lincoln, NB 68501
(800) 274-9628
Fax: (402) 479-8936

 

PO Box 64582
St. Paul, MN  55164
(800) 231-5453
Fax:(651) 738-5629
 

2000 21st Ave., N.W.
Minot, ND 58703
(800) 456-6965
Fax: 877-882-5050
www2.ing-usa.com

 

Customer Service Department
P.O. Box 40
Buffalo, NY 14240-0040
(800)387-2747
Fax: (416)926-5656
www.jhlifeinsurance.com

 

P.O. Box 80469
Lincoln, NE 68501-0469
(800)525-9287
Fax:  (866) 525-5433
www.accessallstate.com

 

P.O. Box 21008
Greensboro, NC 27420
(800)487-1485
Fax: (336) 335-2054
www.lfd.com

For policies starting with XF:
(800)334-1727
Fax: (402) 479-0141

 

 

P.O. Box 500
Tulsa, OK 74102
Clients: (800)638-5000
LIS Agents: (877) 611-4611
Fax: (401) 827-2771
www.metlifeinvestors.com

 

Attention Customer Service
920 Main St., Suite 2100
Kansas City, MO 64105
Brokers ONLY: (888)695-4748
Clients ONLY: (800) 695-9873
Fax:(866) 817-7023

 

P.O. Box 10431
Des Moines, IA  50306-0431

Clients: (800)247-9988
Agents: (800)654-4278
Fax: (866) 885-0390

 

P.O. Box 12687
Birmingham, AL 35202-6687
(800)866-9933
Fax:  (205) 268-3684
www.protectiveproducer.com

 

P.O. Box 7390
Philadelphia, PA 19176
(800)782-5356(800)782-5356
Fax: (215)784-3624
www.pruxpress.com

Address for sending payments overnight mail:
2101 Welsh Road
Dresher, PA 19025

 

One Sun Life Executive Park
Wellesley Hills, MA 02481
(800)786-2177
Fax: (781)431-3220
http://salesnet.sunlife-usa.com (broker use only)

TERM SERVICE CENTER: (Sunlife Term policies start with 00SC)
SunLife Financial Term Center
P.O. Box 14410
Des Moines, IA 50306-3410
(877)431-7379
Fax: (800) 827-3228

 

1100 Walnut Street
Kansas City, MO 64106
(800)852-4678
Fax: (816)855-7820

 

U.S. Financial Life Insurance Co.
PolicyHolder Service Department
PO Box 4763
Syracuse, NY  13221
(800) 959-3894
Fax:  (315) 477-2828

Claims:  (800) 959-3894

Premium Paments:
Premium Collections Dept.
U.S. Financial Life Insurance Co.
Fifth Third Bank
Lock Box Number 740016
Cincinnati, OH  45274-0016

 

P.O. Box 12687
Birmingham, AL 35202-6687
(800)866-9933
Fax:  (205) 268-3684

 

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